We are proudly based in Meanjin, Brisbane, Queensland.

Loving Loudly posts across Australia, New Zealand — and yes, we ship worldwide too! 🌍

Within Australia and New Zealand, we use Australia Post for standard and express orders; bulk orders go through a courier. Orders are typically lodged the same business day if placed before 3 pm AEST. You’ll see estimated timeframes at checkout.

As a guide:-

• Standard for East Coast is typicaly 2-4 business days
• Western Australia and the Northern Territory are typically 3-6 business days.

Alternativey, you can check with AusPost directly: https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/

Your parcel arrives as a beautiful gift box, tucked inside plain, non-branded external packaging (so no spoilers!). If there’s no safe space to leave it, it’ll head to your local post office. For hospital deliveries, parcels go via the nurses’ station first to ensure they’re appropriate for the recipient, depending on the ward.

Not necessarily — parcels will be left in a safe space or taken to the nearest post office if one isn’t available.

Absolutely! We register parcels using the mobile number provided at checkout, so the recipient receives real-time delivery updates. You’ll also get an email with the tracking number so you can follow along via the Australia Post website. 📦✨

Yes, we frequently deliver to hospitals. Just note: the parcel will go through the nurses’ station to ensure safety, depending on the recipient’s ward. Sometimes following up directly with the hospital is a better option if you can see its 'arrived'. As we know, Nurses have many priorities on the go and they may not realise theres a parcel to go out with handover.

Delivery fees depend on the parcel’s weight and destination. Within Australia, standard or express shipping ranges between $10.95–$19.99. Preselecter Gift boxes over $99 include free

We aim to minimise plastic wherever possible — sustainability matters here. ♻️ Some products are liquid, or come in plastic. If any pastic packaging is used, like bubble wrap, it is because it is being re-purposed from a previous delivery.

Yes! Preselected gift boxes over $99 come with free standard shipping (within Australia).

Yes — though please note, for international orders, food and seed items must be declared at customs. Whether they’re allowed in depends on the destination country, and we cannot refund denied items.