Helping You, Helping Them

It has taken many years of soul searching, therapy, healing and growth to understand which tools help the team at Loving Loudly, when experiencing difficulties. We know we are not alone in our journey, and have consulted our respective tribes, communities and mental health teams to compile the goodies you can find in our online store. 

Everyone has different tools that work best for them and we pride ourselves on the unique offerings of comfort, perspective, virtual hugs and guidance contained within Loving Loudly hampers.

The aim is to share information and tools with the community on how to best support those through the distress and un-ease that occurs with mental illness.

We have gathered a few useful links for the supporters: 


Do you want to talk to someone?

We encourage you to reach out for support if you are struggling. You can visit your GP and ask for a mental health care plan, or get in touch with one of these free services.

24/7 Crisis support

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  • Call 13 11 14 (24/7)
  • Text: 0477 13 11 14 (12pm to 2am AEST)
  • Chat Online: (12pm to 2am AEST)
    Crisis helpline for people experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.


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  • Call 13 92 76
  • Provides confidential crisis support 24/7 from Aboriginal and Torres Strait Islander people that will work with individuals to explore options for on-going support
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Suicide Callback Service

  • Call 1300 659 467
  • A nationwide service providing 24/7 telephone and online counselling to people affected by suicide.

General services

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Beyond Blue

  • Call - 1300 22 4636
  • Chat Online - (1pm to 12am AEST every day.)
  • If you’re going through a hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling.
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NSW Mental Health Line

  • Call: 1800 011 511
  • 24/7 professional help, advice and referrals to local mental health services, including services for hearing impaired individuals and English as a second language.


Support for carers


- The majority of Arafmi’s services are provided free of charge and are available to any person who is in need of them.

  • You can call Arafmi’s 24 hour Carer Support Line any time of the day to share your feelings, receive support, find new resources and learn helpful coping skills to help you in your caring role. It’s comforting to know that when you need to talk – someone who understands will be there – at any hour. Call 1300 554 660 or 07 3254 1881. 

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Carers Australia

  • (1800 242 636) - short term counselling services and support for carers and their families.
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Carer Gateway

  • Call: 1800 422 737. Counselling services and support for carers.
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On Track Families & Friends

  • Free online program for people who are supporting someone with a mental illness
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NSW Family & Carer Mental Health Program

  • Support for carers provided by One Door Mental Health


Youth services

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  • A safe space that guides and empowers young people to share stories of tough times to create a more mentally healthy world.
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  • Call: 1800 650 890
  • Free online and telephone support, counselling and peer-moderated group chats for young people aged 12 - 25 and their families and friends.
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Kids Helpline

  • Call: 1800 55 1800
  • Email:
  • Chat to a qualified counsellor for free via WebChat, phone or email anytime and for any reason.

LGBTQIA+ services

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  • Call: 1800 184 527 (3pm to midnight, every day)
  • Counselling and referral service for LGBTI people. Peer supported telephone and web based services to diverse people of all ages for mental health support.
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The Gender Centre

  • Call: 9519 7599 (9am-4pm Mon-Fri AEST)
  • Information and support for trans and gender-diverse people.
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  • Call: 1800 063 060
  • A New South Wales based organisation specialising in community health, inclusion and HIV responses for people of diverse sexualities and genders.

Support for First Nations Peoples

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  • Call 13 92 76
  • Provides confidential crisis support 24/7 from Aboriginal and Torres Strait Islander people that will work with individuals to explore options for on-going support
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Brother to Brother

  • Call: 1800 435 799 (24/7)
  • Crisis support by Aboriginal men, including Elders.
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National Indigenous Postvention Service (NIPS)

  • Call: 1800 805 801 (24/7)
  • A program that provides Aboriginal and Torres Strait Islander people with postvention support and assistance for all (individuals, families & communities) affected by suicide or trauma.

Eating Disorder Services

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Butterfly Foundation

  • Call: 1800 33 4673
  • Email:
  • Phone, webchat and email support for those experiencing an eating disorder, friends, family, carers and professionals.

Men’s Services

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Mens Line

  • Call: 1300 78 99 78
  • Telephone and online counselling service providing support for men.

Grief Support

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  • Call: 1300 845 745 (6am to midnight AEST)
  • Online forums - (24/7)
  • Grief and loss support including phone counselling, online forums and peer support groups.
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National Centre for Childhood Grief

  • Call: 1300 654 556
  • Provides free and unlimited grief counselling for bereaved children aged 3 -18 years.
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Feel the Magic 

  • Early intervention grief education programs for kids aged 7 to 17, who are experiencing pain and isolation due to the death of a parent, guardian, or sibling.

Rural community services

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Rural Aid

  • Call 1300 175 594
  • Rural Aid counsellors offer free, confidential support to farmers and their families.

Other tailored services

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Mates In Construction

  • Call 1300 642 111 (24/7)
  • Suicide prevention and support for construction workers.
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TIACS Foundation

  • Call or text: 0488 846 988 (9am-5pm daily)
  • A free and confidential counselling service for truckies, tradies, rural, blue collar workers and those who care about them, available Australia-wide.
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Open Arms Peers

  • Call: 1800 011 046 (24/7)
  • Support for Navy, Army and Air Force personnel, veterans and their families.
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  • Call 1800 737 732
  • Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.